Express Carpets

Suppliers and expert fitters of all domestic and contract floor coverings

Glossary


Vacuuming is Key

Vacuuming is key to keeping your new carpet looking new. Dirt and grit embedded in the pile will affect your carpet’s color and cause matting, so you’ll want to vacuum heavy-traffic areas every day if possible. Less heavily used areas can be maintained with once-a-week vacuuming. Vacuum about three passes for light cleaning, and up to seven passes where there is more soil.
For best results, a high suction vacuum cleaner with a beater bar or rotating brush should be used according to the manufacturer’s directions. Make sure you adjust the attachment to the proper height for your carpet. For loop pile carpet, avoid attachments with teeth or ridges.

Preventative Maintenance
The use of mats or runners at all home entrances and on uncarpeted areas adjacent to carpet will reduce soil and moisture in traffic areas. Clean mats and any other rugs placed over carpet regularly.
The use of furniture coasters to distribute the weight of heavy items is also recommended, especially for furniture with wheels. Take care when moving furniture with wheels by putting a protective barrier between the wheels and the carpet.
To extend the beauty of your carpeting, close drapes or blinds during hours of very strong sunlight.
Exercise extreme caution with all bleaches, tile cleaners, mildew removers, oven cleaners, drain openers and plant food. They are strong chemicals that can permanently discolour or dissolve carpet fibres.


Cleaning Recommendations
Even with regular vacuuming, soil particles and oily dirt will cling to the carpet fibres. With foot traffic these particles and oily dirt are driven deep into the carpet. We recommend professional hot water extraction every 12 to 18 months. Periodic cleaning, using the hot water extraction method performed by a professional cleaner, will refresh carpet appearance.
The most used areas, such as entrances, doorways, traffic lanes, and in front of chairs will collect dirt faster than other areas. Clean these areas as they begin to show soil. This will stop dirt from spreading, and will extend the time between professional cleaning.

Stain Removal Guide


Follow these general guidelines to prevent carpet blemishes whenever you have a small mishap. However please understand that this is general guidance only and no responsibility can be taken for damaged caused to carpets .following this advice.
IF IN DOUBT - CALL IN A PROFESSIONAL CARPET CLEANER

Basic Cleaning Steps For All Food and Beverage Spills

1 Scoop up as much of the spill as possible, with a towel or a spoon.

2 Blot the spot, don’t rub or scrub. Gently press clean cloths into the stained area to remove moisture. Scrubbing can damage the fibre and set the stain into the carpet.

3 Apply warm, not hot, water to the stained area and blot until the stain stops transferring to the cloth. Keep blotting – not rubbing!

4 If you can still see the stain, use an appropriate stain removal solution. Follow the manufacturer’s instructions very carefully and remember to test the solution in an inconspicuous area of your carpet BEFORE you attempt to treat the stain itself. If in doubt – call for professional help instead!

5 Place layers of white paper towels on the spill to absorb the water. Weight down the towels with a non-staining glass or ceramic object. You can let them sit overnight.

6 When the carpet is dry, vacuum to restore the texture.

7 If you can see the stain after all this, repeat steps 3 through 7. It means the stain penetrated deep into the pile and has wicked up to the surface.